General Policy & Privacy Policy


Engaging AZ Audio Visual Services (herein refered to as AZAV) to convert your older media/video to DVD format or other services provided by this entity constitutes a contract and by providing your media for conversion or other related services implies that you have read and agree with our terms and conditions set below.

The following policies apply when work has been started by AZAV and the client is responsible for making payments and compensation for the work requested. This does not apply if the client has changed his mind before the starting of work. AZAV reserves the right to change its policy at any time without any notice.

Statement of Privacy

AZAV takes the privacy of its clients seriously and hence we will not purposely go through your media (either in form of digital files or cassettes) and view them while in our care unless required by our internal processing/enhancement services or for Quality Assurance purposes. All content produced from your media belongs to you and AZAV does not claim any copyright over the material produced. We will not sell, post online or transfer your content to anyone else. We may however, at times, with the clients permission, use some clips for promotional or advertising purposes.

Our Contract

AZAV reserves the right to refuse service or cancel orders when objectionable material or copyrighted material is involved. This will be at the descretion of AZAV staff.

All tape to dvd conversion prices are based on 2 hour time frames unless otherwise stated.

Free pickup and delivery or out of town shipping applies to order over $100.

Data Retention Policy

For operational and warranty purposes, AZAV will retain digital copies of your data for a period of 30 days after the delivery of completed service on its computer servers and after this period the data may be purged.  This serves as a backup should your product gets lost or damaged. This can be changed unless mentioned by the client, instructing us to destroy the digital content after delivery of the product.


Our products are warranted against defects in manufacturing or duplication. If the product that you have received from us is damaged or doesn’t play on your media player, you should return it to us within 30 days of purchase and we will replace it promptly. We stand by our work and we will do whatever is necessary to correct the problem.

Payment Terms

Az Audio Visual Services accepts the following payment forms: Cash, Cheque, Visa/Master Card Payment through Paypal. Once your job is ready for pickup you can then make payments after we send you the invoice amount.

Our privacy policy explains:

  • What information we collect
  • How we use that information
  • What information we share with our partners
  • The choices we offer


What information does AdRoll collect and how do we use that information?

Information We Collect and How We Use It

AdRoll collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements. We collect information about where you saw the ads we serve you and what ads you clicked on.

We do not target ads to you based on sensitive health data, though, where permitted by law, we do work with health and fitness companies and may show you more relevant ads based on your perceived interest in these topics.

AdRoll may target ads based on data provided by Advertisers or partners alone or in combination with the data we collect ourselves. Any data used to serve targeted advertisements is de-identified and is not used to personally or directly identify you. We require third parties, including Publishers, to provide notice and obtain appropriate consent, where required by applicable law.

Third Parties on our Website and Our Advertisers’ Websites

In order to allow AdRoll and our Advertisers to reach the best inventory online, we work with third party advertising companies (our “Advertising Partners”) to help us recognize you and serve relevant advertisements to you when you visit a website or online service in their network. We also work with Advertising Partners who help us recognize you across different devices in order to show you relevant advertisements. Our Advertising Partners may collect information about your activities on our website, our Advertisers’ websites, and other websites or online services in their networks. We also work with third party companies to assist us with website analytics such as evaluating the use and operation of our website so that we can continue to enhance the website and our services.

Technologies We and Our Third Party Advertising Partners Use

AdRoll uses technologies such as cookies and pixels to keep track of your activities on our website and our Advertiser’s websites, and to serve you more relevant advertisements. A cookie is a small text file that is stored on your device for record-keeping purposes. Session cookies expire when you close your browser. Persistent cookies remain on your device for an extended period of time. We and our third party partners use session cookies and persistent cookies to make it easier for you to navigate and enhance the experience of our site, and to monitor and evaluate our website’s operation and use.

We use persistent cookies to keep track of your activities when you visit our website or our Advertisers’ websites, and to serve you relevant advertisements. Our Advertising Partners also place persistent cookies on your device when you visit our website or our Advertisers’ websites in order to help us recognize you and serve relevant advertisements to you when you visit their website or online service or websites in their networks. AdRoll’s policy is that our Advertising Partners only collect information that does not personally or directly identify you via these cookies and we will cease working with partners found violating this policy. You can remove cookies by following directions provided in your Internet browser’s “help” file. You may also decline our cookies if your browser permits, but doing so may interfere with your use of our website.

Your choices regarding relevant advertisements

We believe in giving you control over which ads you see. You may opt out of having your data collected from this browser on this device for the purpose of receiving targeted or retargeted ads from AdRoll (whether served by us or on our behalf). You may also opt out of receiving relevant ads from some of our Advertising Partners. If you delete your cookies you will need to opt out again. Further, if you use multiple browsers or devices, you will need to execute this opt out on each browser or device.

Click here to adjust your advertising preferences

AdRoll is a member in good standing of the Network Advertising Initiative (NAI). If you prefer, you may use the NAI opt out tool. We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out via the DAA website at We also adhere to the European Interactive Advertising Digital Alliance (EDAA). You may opt out via the Your Online Choices website.

Where required by applicable law, we obtain individuals’ consent for storing and receiving information collected via technologies such as cookies and pixels to keep track of your activities on our website and our Advertiser’s websites, and to serve you more relevant advertisements.

What is that icon on the ads we serve?

AdRoll uses the Evidon assurance platform to comply with the cross-industry Self-Regulatory Program for Online Behavioral Advertising as managed by the DAA. As part of this service, AdRoll’ online advertisements and website are sometimes delivered with icons that help consumers understand how their data is being used and provide consumers choice regarding the ads that they receive.

How we share your information

We may share your information with:

  • Service providers under contract who help with parts of our business operations, such as fraud prevention, bill collection, marketing, and technology services. We may share your information with service providers who assist us with serving relevant ads to you. We require by contract that our service providers only use your information in connection with the services they perform for us and not for their own benefit.
  • We may share aggregated non-identifiable information with Publishers or our Advertisers, such as the number of users who visit a Publisher website or the number of users who clicked on a particular advertisement. We encourage you to review the privacy policies of the website publishers that you visit to learn about their data collection practices. We do not provide information to our Advertisers about your activities. However, when you view or interact with a targeted or retargeted ad, the Advertiser may infer that you engaged in the activities on its site that qualified you to receive the ad.
  • Companies that AdRoll merges with or that acquire AdRoll.
  • Other third parties with your consent or direction to do so.
  • We may share information about you if necessary to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of AdRoll or others.

Data Retention

We retain the identifiable data we collect for targeting and retargeting purposes for 14 months, after which time we de-identify the data that we collect by removing unique identifiers and truncating IP addresses.